A Counselor has a professional designation – usually a social worker or a psychologist
Counseling is confidential. Only you and the counselor has access to your personal file. The information will only be shared upon your request and with your written and signed consent.
There are different approaches to counseling. It is the counselor's job to ensure there is a good fit between your needs and the counseling approach that is used.
The goal of counseling is to reduce distress and increase ability to deal with the presenting problem.
A counselor may ask that your family members participate with you in counselling.
Since family problems can affect work life and work problems can affect family life, a counselor may ask questions about both those areas of your life.