Common Questions - Extended Health Care
| 1 | Does my Extended Health Care cover services such as chiropractic treatment, massage therapy, and physiotherapy? |
Your Extended Health Care plan covers the cost of several health services and supplies that are not covered by Alberta Health Care Plan, including chiropractic treatments, massage therapy, and physiotherapy, among many others. For a full list of covered services and supplies, go the Other Health Benefits section of the Extended Health Care Benefit Guide. |
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| 2 | What if my prescription cannot be processed at the pharmacy? |
If your claim can't be processed at the pharmacy and you require the medication immediately, you will have to pay for the prescription then submit the expense for reimbursement, provided the drug is eligible under your EHC plan. Please ask your pharmacist what the response code was when he/she tried to process your prescription. Contact a Benefit Specialist with this response code for more information about the error. |
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| 3 | Am I covered for Psychology or family counselling services? |
If you have Extended Health Care (EHC) coverage, then you also have a psychology benefit. Refer to the psychology benefit section of the Extended Health Care Benefit Guide for information about the coverage. To confirm that you hold EHC coverage, refer to your ASEBP ID card. |
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| 4 | Does my EHC cover eyeglasses and eye examinations? |
No. Eyeglasses and eye exams are covered by ASEBP's Vision Care benefit. To confirm that you have Vision Care, refer to your ASEBP ID card. For information about Vision Care coverage, refer to the Vision Care Benefit Guide. |
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| 5 | How do I find out if a drug is covered? |
In general, most medications prescribed by an appropriate health care provider, dispensed by a licensed pharmacist, and approved by Health Canada are covered under ASEBP's Extended Health Care benefit. However, if you have questions about a specific drug, you can contact your pharmacist. Your pharmacist should have access to ASEBP's Drug Benefit List, which lists all eligible medications. You can also contact an ASEBP Benefit Specialist. When calling, please have the Drug Identification Number (DIN) available. |
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| 6 | What is a "special authorization" drug? |
Special authorization is rarely required and can only apply to certain drugs indicated in the ASEBP Drug Benefit List. For more information about the Drug Benefit List and about drugs requiring special authorization, refer to the "Prescription Medicine Benefits" section of the Extended Health Care Benefit Guide. |
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| 7 | Am I covered for vaccinations? |
No. ASEBP's Extended Health Care benefit does not cover vaccinations.
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| 8 | Am I covered for hearing aids and tests? |
If you have Extended Health Care coverage, you are covered for hearing aids, but not for tests. For more information about what is covered under you hearing aid benefit, refer to the "Medical Appliances, Equipment, and Supplies" section of the Extended Health Care Benefit Guide. |