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Recent Events


Online Claims Is Here!

You can now submit your ASEBP Extended Health Care and Vision Care claims online. My ASEBP is making your benefit plan more user-friendly. Register for the new My ASEBP today to discover all of its new features.


Find Us at the 2016 Teachers' Conventions!

ASEBP is pleased to once again be attending all ten of this year's teachers’ conventions. Be sure to stop by our booth to chat and pick up some great new resources! We’ll also be hosting a number of retirement and school community wellness sessions at various conventions; check our schedule to see if we’ll be hosting a session near you. We look forward to seeing you soon!


ASEBP Partners with Arthritis Research Team

Supporting covered member and workplace health is one of the most important things we do at ASEBP. To further this support, we have partnered with the Institute of Health Economics and the University of Calgary to help facilitate the recruitment of voluntary participants for the Fit for Work research study.

The research study consists of two major projects:

  1. Making it Work program: every ASEBP covered member will receive a package in the mail inviting them to participate in the evaluation of a new online program, developed by the Arthritis Research Centre of Canada, designed to help people manage issues that arise at work as a result of their arthritis.
  2. Employer-focused needs assessment: later this year, some covered members may receive additional email communication about participating in focus groups or interviews to inform the development of services to help employers better support people with arthritis in the workplace. This communication will be facilitated through your school jurisdiction.

Additional information about this research study can be found here. Participation in this research project is strictly voluntary and completely confidential.

We thank everyone in advance for their willingness to assist with this important research.


New Travel Coverage Resource!

In response to a number of inquiries regarding ASEBP coverage while travelling during government-issued travel advisories, we’ve created a new resource—Travelling Outside Canada with ASEBP Benefits. You can find this new resource on the Publications page found under the Member Resources tab.


January 2016 Benefit Plan Updates

We regularly review our programs, services and policies to ensure we balance the health of our covered members with the financial health of the plan. Our latest review has resulted in the following changes:

  • Change in assignment of benefits product and service eligibility
  • No increase in dental fee reimbursement rates for 2016

Read more about these changes and how they affect you in our January 2016 Benefit Plan Update.


Extended Health Care Plan Changes

On September 1, 2015, we made two changes to our Extended Health Care plan:

  • Some preventative vaccines are now eligible for coverage. You can find a list of eligible vaccines here. This change will assist covered members in continuing to take a proactive approach to their health and well-being.

  • Non-life-sustaining over-the-counter medications are no longer eligible for coverage. This was done to comply with Canada Revenue Agency guidelines and has no bearing on the validity of these medications as treatments.

To determine which vaccines and medications are covered by your ASEBP Extended Health Care benefits, use the Drug Inquiry Tool available under the Coverage tab on My ASEBP.


New Process for Requesting Approval for Certain Medications

On September 1, 2015, ASEBP introduced a new process for requesting approval for certain specialty drugs used to treat five chronic health conditions. This new process—the enhanced special authorization process—will help us manage the increasing cost of specialty drugs, while balancing the health of covered members and the support we offer. The enhanced process covers treatments for these five health conditions:

  • Chronic hepatitis C
  • Crohn’s disease/colitis
  • Multiple sclerosis
  • Rheumatoid arthritis
  • Severe psoriasis

Details of the enhanced special authorization process and the steps you need to follow to request approval for treatments for one of these five health conditions can be found in the Rx Benefits section of our website.


Whooping Cough Outbreak in Northern Alberta

Alberta Health Services (AHS) has declared a whooping cough outbreak in the AHS North Zone, which covers areas in the northern half of the province. An outbreak is declared when there is an increase in the number of confirmed cases.

Whooping cough, also known as pertussis, is a bacterial infection that causes severe coughing and can lead to pneumonia, brain damage and, in some cases, death. Young children and older adults are most at risk for complications.

The pertussis vaccine is covered under Alberta’s immunization program. It’s important to check your records to ensure you and your family’s vaccines are up to date. AHS is advising certain groups in the North Zone to get immunized including young children, pregnant women and those who work with young children. For more information on this outbreak, please see the AHS news release. For more information on pertussis and immunizations, visit Alberta’s immunization website.

Posted: September 2015


Fraudulent Email Notification

ASEBP has recently become aware of a potential email virus being sent from an ASEBP email address with the subject line “invoice 545353” with a .zip attachment. This email contains a fake invoice statement attachment. Additional information on this virus can be found here. If you have received one of these emails, they are not legitimate ASEBP communication. Do not follow any links provided in them or click on attachments; instead, delete the email. If you have accidentally opened an attachment, we strongly recommend running a virus scanner. We would like to remind our members that ASEBP will never send an email with .zip attachment or request benefit premium information through email.

Additional security tips:

  • Never provide personal information while using public WIFI connections
  • Use an antivirus program to help protect your computer or mobile devices
  • Only install software from reputable companies

If you have any questions or concerns about an email you have received from ASEBP, please contact an ASEBP Benefit Specialist at 1-877-431-4786 or an ARTA Benefit Plan Coordinator at 1-855-444-ARTA (2782).

Posted: March 2015


Reminder about Assignment of Benefits during Teachers’ Conventions

Due to feedback received from covered members and to continue to offer the service and fiscal responsibility ASEBP has become known for, we will be continuing our suspension of assignment of benefits for certain service providers during this year’s teachers’ conventions. If you choose to purchase an item at a convention that is covered by your ASEBP Extended Health Care (EHC) benefits, you will need to pay the service provider, obtain a receipt and submit a claim for reimbursement using the EHC claim form found here. Claims are typically paid within seven days of receipt of the claim at ASEBP.

We would also like to remind covered members to think critically about a service or product purchase before making it. Some vendors at this year’s conventions are selling transcutaneous electrical nerve (TENS) machines and advertising that you can buy one for everyone in your family. While TENS machines are covered by your ASEBP benefits, they are part of a larger rehabilitation equipment benefit category which has a lifetime maximum amount for claims. If you feel that you could benefit from the purchase of a TENS machine, just keep in mind that you only need one for your family and that the cost of this machine will be deducted from this benefit’s lifetime maximum.

If you would like additional helpful reminders about better managing your benefits, check out our ASEBP Dos & Don’ts.

Posted February 2015


My ASEBP's New Drug Inquiry Tool

ASEBP is excited to announce the launch of our new drug inquiry tool that allows you to search any prescription drug you are currently taking or that you and your doctor may be considering. The tool will tell you if the drug is covered under your ASEBP Extended Health Care plan and will provide information about the drug’s common uses, along with other information specific to your ASEBP plan.

Simply log into My ASEBP, go to the "Coverage" tab and then click “Drug Inquiry” to start exploring the new tool, available exclusively to ASEBP covered members! You can read more about the tool in this Frequently Asked Questions document.

Posted January 2015


January 1, 2015 ASEBP Benefit Changes

ASEBP conducts regular reviews of its benefits and programs to ensure we are able to continue to offer you the best possible benefits while balancing the health of the plan as a whole. As a result of the reviews that have taken place over the past year, the ASEBP Trustees have approved a number of changes to the benefit plan, effective January 1, 2015, which can be found in this 2015 ASEBP Benefit Plan Changes document.

In January, the ASEBP Benefit Handbook and applicable areas of our website will be updated to reflect these benefit changes.

Posted December 2014


Preparing for Flu Season

With flu season upon us, one of the best ways to protect you and your family from getting sick is to get the influenza vaccine, also known as the flu shot.

There are a number of great resources to help you make a decision about if the vaccine is right for you and where you can go to get immunized. Visit the Alberta Health Services website for all the information you need to know about flu season, including Common Questions about Influenza Immunization and a listing of immunization clinics. A number of pharmacies also offer the vaccine, click here for a listing. Finally, you can read more on Alberta Health’s Influenza Immunization Policy 2014-2015.

To help you make a decision on where to get the vaccine, ASEBP has prepared an information sheet on the different types of immunization clinics.

Posted November 2014


Keeping Yourself Informed About Ebola

With the outbreak of Ebola in West Africa and a small number of confirmed cases in the United States, it can be easy to feel overwhelmed with information. While there continues to be no confirmed cases in Canada, it is still advisable to keep yourself informed of the facts of this disease.

It’s easy to get caught up in online discussions and opinion pieces about Ebola, but it’s important to remember that these sources of information may not always be the most accurate. Provincial and national health officials, experts and organizations are always your best bet in terms of staying up to date.

Alberta Health Services has set up a page on its website to address concerns of Ebola as well as provide information on travel advisories issued by the Public Health Agency of Canada.

The government of Alberta released an update on the province's preparedness to handle Ebola should any residents test positive for the disease.

Health Canada also has an Ebola feature on its website where you can learn more about the disease, its symptoms, causes and important information about how Canada would handle cases should they arise.

Posted: October 2014


There's a (NEW) form for that!

Effective September 1, 2014, the Alberta School Employee Benefit Plan (ASEBP) will be unable to process Extended Health Care and Vision Care claims and Dental Care claims that are submitted on outdated forms. This refers to all Extended Health Care and Vision Care Claim forms and Dental Care Claim forms with an old ASEBP logo, produced before 2011.

Using old forms delays the processing and payment of claims, as the forms do not provide enough information to ASEBP or, in some cases, they provide information that is no longer required.

The most current forms are always available on our website, in the forms section. You can also contact a Benefit Specialist at 1-877-431-4786, and request to have a claim form mailed to you.

Posted: April 2014


Measles Cases in Alberta

With the announcement of a measles outbreak in the province by Alberta Health Services (AHS), ASEBP would like to provide you with some additional information about the disease, including symptoms to be aware of, what you should do if you have these symptoms and measles prevention measures. You can review our information sheet here.

Because of the disease’s highly contagious nature, AHS is encouraging those who have contracted, or suspect they may have contracted, measles to avoid contact with others as much as possible while they are ill. Given the close quarters presented in schools, it’s especially important that students, teachers, administrators and other educational staff stay at home if they are feeling unwell and experience any of the symptoms of measles (refer to information sheet for list of symptoms).

To stay informed of provincial cases and other news related to this topic, please refer to Alberta Health Services’ Measles Health Advisory page on their website.

Posted: April 30, 2014


Assignment of Benefits Update

As you likely already know, during this year’s teachers’ conventions, ASEBP suspended its assignment of benefits service as a measure to address concerns from covered members regarding products and services provided by some vendors at the conventions.

While this year’s conventions are now over, it has come to our attention that a number of service providers took the temporary suspension of assignment privileges as an opportunity to simply postpone submitting assignment billing rather than billing covered members directly for their products, particularly in the case of compression stockings and orthotics purchases.

In an effort to continue to offer our covered members the service and fiscal responsibility they have come to expect of ASEBP, we have decided to continue the suspension of assignment privileges for compression stockings and orthotics pending a thorough review of billing procedures. While this review may take several months to complete, it is a necessary step in determining the most appropriate way forward with assignment billing.

We will provide further communication on this matter after the review is complete. We thank everyone for their patience and understanding as we work through this issue. If you have questions regarding how this may affect you, please contact an ASEBP Benefit Specialist at 1-877-431-4786.

Posted: March 10, 2014


ASEBP Turns 45!

It’s hard to believe that it’s been 45 years since ASEBP opened its doors, but it’s definitely been a fulfilling time to say the least.

We’ve come a long way since 1968 when our two parent bodies—the Alberta School Boards Association and the Alberta Teachers’ Association—decided to jointly sponsor a group insurance plan for school jurisdictions across the province. Just five years after we came into existence, we had 16,000 covered members; a number which has since grown to over 55,000. But it’s not just the size of our covered member population that has changed; ASEBP has also made major strides as an organization.

In the ‘90s, ASEBP made a shift in its values and mission; a shift that would see ASEBP change from being just a benefits provider, to a health organization that expanded its offerings to include early detection programs, healthy living advice and guidance and a truly holistic view of what it means to be healthy. This approach set ASEBP apart from others in the industry and has resulted in better service to our covered members.

ASEBP truly is about more than just benefits. Our goal is to help each covered member find their way along their health journey, no matter what stage of it they may be in; we’re here to provide advice and guidance; and most importantly, to help you and your families lead a healthy and happy life.

We want to take this opportunity to thank our parent bodies, affiliated associations and union representatives, as well as all of our participating school jurisdictions. We understand that you have a choice of who you trust with your employees’ benefits; we’re glad you’ve chosen us. We also want to thank each and every one of our covered members—we wouldn’t be here without you.

The last 45 years have been an adventure and we can’t wait to see what lies ahead for ASEBP in the years to come.

Thank you!

Posted: May 16, 2013


ASEBP takes on ARTA Retiree Benefits Plan Administration

ARTA LogoIn an effort to streamline processes and provide the most efficient and cost-effective benefits administration to its members, the Alberta Retired Teachers’ Association (ARTA) has appointed ASEBP as its retiree benefits plan administrator.

Starting January 1, 2013, ASEBP became responsible for administering the day-to-day activities of the ARTA Retiree Benefits Plan, and with our partners, we will be managing plan member services including new enrolments, premium collection, inquiries, claims processing and adjudication.

ASEBP is proud to have been chosen to provide services to ARTA and its plan members; we view this as an exciting opportunity to share our expertise and continually foster partnerships that benefit the Alberta education sector.

For ARTA Plan Members: Please note that while ASEBP will be offering more member services for you in the coming months, at this time you do not have access to My ASEBP. This service is currently only available to ASEBP covered members.

Posted: Jan 9 2013


ASEBP Staying Connected Newsletter

This fall, ASEBP launched its mobile app and introduced covered members to a refreshed My ASEBP through “Staying Connected”. Click here to learn more.

Posted: Jan 8 2013


Over-age Dependent Notification Going Paperless

over-age dependent notification


At ASEBP we’re always looking for ways to improve our processes to ensure we offer covered members the most useful tools and timely resources. In our efforts to move to more online services, the over-age dependent notification process will be moving online to My ASEBP, effective June 1, 2012.

As this process change only applies to covered members with dependents in post-secondary school, we have communicated the details of this change directly to those impacted.

Posted: June 2012


HBC/Zellers Prescription Files Being Sold

mortar and pestle


The upcoming closure of the majority of Zellers stores across Canada may affect ASEBP covered members who have had prescriptions filled at Zellers’ pharmacies. In conjunction with these closures, Hudson’s Bay Company (Zellers) has arranged to sell the pharmacy business, which includes the transfer of prescription files. The majority of the Alberta pharmacies will be sold to the Overwaitea Food Group (Save On Foods). Affected individuals should receive a letter from HBC/Zellers with more information.

If you do not wish for your prescription files to be transferred to the Overwaitea Food Group, you may request that your prescription files be transferred to a pharmacy of your choice.

Related Links:

Posted: May 30 2012


Important Notice to All Covered Members – Fraudulent Website

It has recently come to our attention that another website masquerading as our own is circulating on the internet.

While ASEBP is taking steps to have the website removed from the internet, please do not provide any personal or financial information to the website or to anyone that does not clearly identify themselves as a staff member from ASEBP. If an ASEBP staff member must reach you to obtain information about your claim or benefits, we will clearly identify who we are and why we are contacting you.

Our only website address is www.asebp.ab.ca. Please bookmark it, add it to your “Favorites” folder.

Our other contact information has not changed. If you have any questions or concerns, please call, email or visit us.

Phone: 780-431-4786 in Edmonton
            1-877-431-4786 toll-free (within Alberta)

Email: benefits@asebp.ab.ca

Visit:

Suite 700 Weber Centre
5555 Calgary Trail
Edmonton, AB T6H 5P9
(Monday to Friday, 8:00 am to 4:30 pm)

Optional Tip

Don't use the links in an email, instant message, or chat to get to any web page if you suspect the message might not be authentic or you don't know the sender or user. Instead, call the company on the telephone, or log onto the website directly by typing in the Web address in your browser.

Posted: Dec 13 2011


Managing your Medications

How ASEBP manages your prescription benefits

ASEBP continues to provide the most effective drug benefit management tools possible to support your optimum health and the health of your plan.

Two major initiatives were launched in 2011. The new step therapy program promotes the use of ‘first-line’ drugs, which are considered to be safer and less expensive, before a ‘second-line’ drug is eligible for reimbursement under the plan.

Also introduced was an enhanced maintenance drug management practice - encouraging the dispensing of a longer supply of maintenance drug products.

Over the past decades we have made great strides in ensuring that you have the best possible prescription medication benefits. For more information about how ASEBP has managed your prescription benefits over the years, click here.

ASEBP will continue to facilitate, monitor and provide enhancements to support your health and your plan so that you have the services you need, when you need them.

If you have any questions about drug benefits, please contact an ASEBP Benefit Specialist.


ASEBP Staying Connected Newsletter

This summer, ASEBP was busy making information more accessible for covered members. Click here to learn more.

Posted: Sep 8 2011


New and Improved Apple-a-Day!

As of May 1, log on to a new and improved version of Apple-a-Day, featuring valuable Canadian resources to help you take control of your health and feel more confident in health care decision making for you and your family. For more information about Apple-a-Day, click here.

Posted: May 9 2011


It's for Your Benefit Spring/Summer Edition

Another ASEBP go-green initiative has launched. The spring edition of It’s for Your Benefit is now on the ASEBP website. Click here for helpful insights on health matters appropriate to spring and summer activities. We at ASEBP are committed to helping you and your families reach your wellness goals.

Posted: May 5 2011


ASEBP Brand Transition

Over the course of the next few months, ASEBP will be adopting a new “visual identity.” Some of our materials are beginning to carry the new design and others are in transition.

The Trustees and the organization felt that how ASEBP presented itself visually did not reflect the unique qualities of its brand. What is emerging is modern, fresher, and more memorable.

ASEBP plans to launch the major components of the visual identity by May 19, and others will transition throughout the year.

Posted: Apr 20 2011


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